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Online Training: Introduction to Social Media

July 31st, 2012

Facebook, Twitter & LinkedIn for personal use

As businesses we’re all trying to use social media to let people know we exist and to generate leads to new customers – some are getting it right and some are getting it very wrong.  Maybe it’s time we went back to basics and learned how to use Facebook, Twitter & Linkedin from the other side of the fence – a non-business side (or in other words for personal use).  Maybe if we use these social media sites from a personal perspective it will teach us more about how we should use it with our business hats on.

These 90 minute online training sessions will show you how to:

  • set up your account and use the basic features

so you can:

  • keep in touch with friends and family
  • share photos and articles
  • chat in real time
  • join in discussions on your favourite television shows, books or sports team
  • get up to date information from the businesses you’re interested in – e.g. restaurants, hair salons, estate agents
  • join groups around your hobbies or topics that interest you and chat with like-minded people
  • follow your favourite celebrities and see what they’re talking about

We’ll even look at using LinkedIn from the perspective of a job-seeker

Each 90 minute online training session will show you step by step how to set up the account and then how each of the main features work.  The final 30 minutes of each session will be opened up for a live Q & A session where you can iron out anything you aren’t sure about.

And if you miss the live training session don’t worry because you’ll be emailed the link to watch the replay!

PLUS you’ll also get access to my private Facebook Group where you can come over and chat to me and fellow members about your social media activity.

Next Sessions Taking Place:

Introduction to Facebook – £37.00

Monday 20 August: 7.00pm to 8.30pm

Introduction to Twitter – £37.00

Wednesday 22 August: 7.00pm to 8.30pm

Introduction to LinkedIn – £37.00

Thursday 23 August: 7.00pm to 8.30pm

Options

Post scheduling right from your Facebook Page

July 30th, 2012

When you’re busy it’s easy to forget about keeping your Facebook Page up to date with new posts, but as consistency is essential in social media marketing, posting regularly is something you shouldn’t forget.

Tools like Hootsuite are very handy for creating Facebook posts in advance and scheduling them to go out on a specific date and at a specific time but first you have to learn how to use Hootsuite!

Luckily Facebook have recently introduced their own scheduling capability right on the page, so if you already know how to use your Facebook Page it’s going to be much easier to use that.

Here’s how to do it:

Write your post the way you normally would

Then click on the little clock icon – Select the year, month, day and time (hour and minute) you want the post to appear on your Page.  Click Schedule.

If you want to change the timing of your post you’ll find it in the Activity Log section

Just click the down arrow and select change time.  You can also cancel the post from here.

There doesn’t appear to be a way to edit the text in the post once you’ve scheduled it, so if you decide you want to alter it you’ll need to cancel the post and then go through the process again.

It’s a simple process so if you’ve got a busy week ahead, set aside 15-30 minutes at the beginning of the week and schedule one post a day.  You’ll feel so much better knowing you’re still giving great value to your Facebook fans even though you’re rushed off your feet.

Come over to my Facebook Page and let me know if you find the scheduling function helpful.

 

Social Media Tips & Tactics Monthly

July 1st, 2012

This monthly webinar will help keep your social media marketing on the right path. If you have a small business and want to:

  • find new customers and stay in touch with existing ones
  • find new suppliers or build your relationship with the ones you use now
  • find referral partners or stay in touch with existing ones
  • network more effectively in the time you have available
  • create customer loyalty
  • give an enhanced customer experience
  • position yourself as the ‘go-to’ expert
  • stay up to date with all the social media changes

then this monthly webinar is for you. This 60-90 minute social media tips & tactics webinar will bring you:

  • new updates on social media sites
  • spotlight on a social media marketing topic
  • focus on one member’s social media marketing per month, giving them feedback and ideas to improve it
  • case studies of companies using social media successfully to give you inspiration for your own strategy
  • Question & Answer Session to tackle those issues you may have with social media marketing

You will also get:

  • a private link to the replay of the webinar
  • takeaway tips and tactics in note form
  • one video each month in your inbox featuring a ‘how-to’ tip
  • one social media cheat sheet per month
  • access to the secret Social Media Demystified Facebook Group

Subscribe now for only £24.00 per month OR pay for a whole year up front and get all this for the amazing price of £217!!:

  • 12 webinars
  • 12 webinar replays
  • 12 sets of takeaway notes
  • 12 ‘how-to’ videos
  • 12 social media cheat sheets
  • 12 months access to the exclusive social media demystified Facebook group

That’s £24.00 per month or get a whole year for only £217!

Subscription

Facebook Business Pages: Do you need a Personal Account to set one up?

June 14th, 2012

Although I like Facebook and think it’s really useful for businesses to use, I don’t think it explains itself very well which is probably the reason a lot of businesses don’t set it up correctly.  I often get people asking to add me as a friend on Facebook (on my personal account) and they’re using their business name e.g. ‘Mobile Phone wants to be your friend’!  (Now I’m certain that no-one is called Mobile Phone).

So here’s a brief explanation of what’s what on Facebook:

Facebook Personal Account:  This is for individuals to use Facebook for personal reasons, to connect with friends, family and business acquaintances if they want to.  It should be set up with your own name e.g. Karen James.  It’s not supposed to be used to sell your products or services although you can talk about what you’re doing in your business, give it the human touch.

Facebook recently added a ‘Subscribe’ button to personal accounts which means that you’re no longer limited to 5000 friends.  People can subscribe to your updates and you don’t have to accept them as a friend.  This is a popular option for public figures and people who are the ‘face’ of their company.

Facebook Business Page via your Personal Account:  These used to be called ‘Fan Pages’.  If you already have a Personal Account on Facebook and want to create a business page for YOUR business, you must do this via your Personal Account.  The personal account and the business page aren’t linked together and nothing you post on your personal account will get posted to your business page.  No-0ne except you has to know that you’re the owner of the page.

Facebook Page via a Business Account: If you don’t already have a personal account on Facebook, and don’t want one, or you need to set up a page for a business that you don’t own, but you’ll be the person administering it then you can set up a Business Account (as opposed to a Personal Account) to create the page.  This doesn’t give you as much functionality as setting the page up through a personal account does.  You won’t be able to ‘like’ other pages which means you miss out on the opportunity to comment on other pages where your target market may be, so you’ll  have less visibility.

Facebook also says that these type of pages don’t show up in a Facebook search … I’ve tried this and the two pages clients have created in this way recently did show up in the search.  This could be a glitch in their system and could disappear as Facebook tinkers with the site.

I’m assuming that very large companies who are successful on Facebook set their pages up in this Business Account way – they just work hard on getting their target market to come over to their page and interact with them on there.

So to answer the original question: Do you need a Facebook personal account to set up a business page?  The answer is no.

If you found this post useful you might also like to read my post about Facebook Groups. (which can only be created via a personal account but can be used for business).

3 Ways to Add Value to your LinkedIn Connections

June 13th, 2012

It’s nice to have lots of connections on LinkedIn but if you don’t do anything to stay in touch with them what’s the point?  Networking, online or offline, works best if you can help your connections in some way – they’re more likely to remember you and they’re more likely to help you in return if they can.

Here’s 3 ways to stay in touch and add value on LinkedIn:

Suggest a Profile Update

Browse your connection’s LinkedIn profile occasionally – have they got a good headline and a great summary?  Have they got recommendations or explained effectively how they help people?  If you think they should add something that would help them then use the ‘Suggest a Profile Update’ button and send them a message with your suggestion.

Activity Updates

Regularly browse the activity updates from your connections on your LinkedIn home page.  If they’ve got an interesting status update then help it get more exposure by clicking the like button, commenting on it or even sharing it with your own network on LinkedIn.

Send a Message to a Group of Connections

If you use the LinkedIn tagging facility in your Connections section you can put your network into different groups e.g. a group of clients.  You can then select that specific group and send a message to them all at once.  Send them a round up of your latest blog posts or a link to an article they might find useful, or details of an event they might be interested in attending.

If you’d like to read more of my blog posts on LinkedIn, click the Categories box down the side of this page.  If you’d like to find out more about me go on over to my LinkedIn Profile – I’m happy to connect if you send me a personalised message :)